Suppport
Our Technical Support is dedicated to providing efficient resolutions for any operation issues related to Sijio Community Software. Our Support Department works Monday - Friday, 10AM - 6PM CET (+1GMT). We do not outsource our support service to 3rd party companies. Your requests will be processed by our professional developers (the same persons are developing Sijio Community Software). The support scope covers:
Usage Issues
Our experts can help you to make the most of Sijio Community Software and answer any "how to" questions.
Basic Configuration Issues
If you have any issues with product configuration, we can help you to configure Sijio Community Software so it is setup correctly with all modules, options and etc.
Troubleshooting and Bugs Fixing
It includes a diagnosis and in the most cases, a resolution of any functional or visual issues in the software.
Optimization and Performance Tuning
To increase performance and for bottleneck resolution let our experts look under the hood of your implementation and server environment. It includes the best practice recommendations for hosting and server environment, troubleshooting of existing installations and downloads.
Consulting
At any point in the implementation of Sijio Community Software you can contact upon our experts to check that your implementation follows the best market practices.
For any questions, feel free to contact us.
We will be glad to assist you.
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